Frequently Asked Questions

A Care Navigator answers the phone when you call — no prompts or long hold times. Every MD on the UPLIN Health platform has 20+ years of experience. UPLIN assigns Primary Care MDs to every Member along with a staff of urgent care MDs that are on call 24/7/365.

UPLIN’s urgent care division usually has an MD at your door in about one hour when you’re sick, on a 24/7 basis. There are no waiting rooms because the MDs come straight to you, performing house calls at your home, office, hotel, or other space.

If blood work or labs are ordered, a phlebotomist will come to you for the draw and deliver it to the labs. If you receive a Specialist referral, we will help you book your visit. If your doctor recommends physical therapy, massage therapy, nutrition, or another type of treatment, we will help arrange the services to your home or office on your schedule. If ancillary or diagnostic services like x-rays, ultrasounds, IVs, EKGs, echos, etc., are ordered, we will arrange those services to be performed in your home or office.

UPLIN Health brings healthcare straight to you!

No. Insurance plans do not generally cover experienced MDs to visit you in your home or office on demand in about an hour on a 24/7/365 basis.

With respect to your labs and certain other services, e.g., CT, MRI, etc., you may be able to use your insurance plan through third party providers.

No, but there are certainly benefits to being a Member. On a transactional basis, we can arrange for an MD to visit you to examine, diagnose, and treat. The transactional fee for the MD visit is $800.

Yes! Whether you are a resident or guest, Member or non-Member, we can arrange an MD to visit you in your home, office, or hotel to examine, diagnose, and treat. In fact, for those residing in Florida on a part-time basis, we have special memberships available. Call us to discuss: 844-698-7546.

1. Flu/Fever/Chills/Muscle Aches/Fatigue/Colds
2. Cough/Bronchitis/Pneumonia/Asthma
3. Throat Infections/Strep/Tonsillitis/Mono
4. Nasal Congestion/Sinusitis
5. Seasonal Allergies
6. Ear Pain/Inner Ear Infection/Outer Ear Infection
7. Conjunctivitis (Pink Eye)/Eye Allergies
8. UTI/Bladder/Mild Kidney Infection/Kidney Stones
9. Yeast Infection/Bacterial Vaginosis/Contraception
10. Rashes/Burns/Cold Sores
11. Diarrhea/Constipation/Nausea/Vomiting
12. Heartburn/GERD/Abdominal Pain
13. Headaches/Neck & Back Pain/Migraines
14. Foot Pain/Gout
15. Sprains. Lacerations, and Small Fractures
16. Sexually Transmitted Diseases (STDs)
17. Other Symptoms? Call Us at 844-698-7546

The UPLIN MDs and other providers cover all cities in the Palm Beach and Martin Counties (FL), including but not limited to:

• Jupiter Island
• Hobe Sound
• Port St. Lucie
• Stuart
• Tequesta
• Jupiter
• Juno Beach
• Juno Isles
• Palm Beach Gardens
• North Palm Beach
• Singer Island
• Palm Beach
• West Palm Beach
• Wellington
• Delray Beach
• Manalapan
• Boynton Beach
• Boca Raton
• Parkland

The UPLIN MDs can also travel to other cities in Broward and Miami-Dade counties, including Ft. Lauderdale, Miami, and Miami Beach, upon appointment.

No, the UPLIN MDs do not prescribe narcotics or controlled substances.