Elevate Your Healthcare

With a new concept like UPLIN, there’s bound to be questions – and we’re here to give you answers.

Frequently Asked Questions

What is UPLIN Health and How Does it Work?

UPLIN is the only MD-Only, House-Call-Only, 24/7/365 concierge medical platform.

A. Unparalleled Care. All of the UPLIN MDs are physicians with 15+ years of medical experience caring for patients like you — from Pediatrics to Geriatrics. Their bedside manners are impeccable. Whether for a sick visit or wellness visit, primary care or urgent care, the UPLIN MDs are dedicated to hearing your concerns; diagnosing conditions; treating those conditions; and otherwise providing you with the respectful and empathetic care that you deserve without watching the clock or treating you like a number.

B. Unparalleled Communication. You may call us at 844-698-7546 and a live professional will answer the phone to address your questions, book your visits (in about 2 minutes), and even (for Members) patch you through to the MDs any time of day or night.

C. Unparalleled Convenience. Your top-class Medical Doctor (not a nurse, nurse practitioner, or physician assistant) will arrive at your home, office, or hotel in about 1 hour ... or on your schedule ... 24/7/365/NOW. Your safe, comfortable space is the waiting room.

How Much Does it Cost For an MD Come to My Door?

The UPLIN platform is so flexible that you can book an MD visit for: WHAT you want (sick visit or wellness visit, primary care or urgent care); WHEN you want (24/7/365/NOW); and WHERE you want (home, office, hotel, FBO, yacht...) on a Transactional basis (Fee for Service) or on an Annual Membership.

A. The Transactional Model

The flat, transparent fee is $600 for an experienced MD to visit you, on your schedule, any time of day or night. The fee includes a hands-on MD evaluation, e.g., vitals; on-site testing which may include Strep, COVID, Flu, Urinalysis, Mono, Blood Sugar, or Pregnancy; immediate treatment plans which may include Prescriptions & Injections (Steroid, Antibiotic, and/or Pain Management); and follow-up correspondence. Additional fees may apply for ancillary services where, for example, the MD recommends and orders such convenient in-suite services as Blood Draws/Labs, X-Rays, Ultrasounds, EKGs, IVs, etc. (but such ancillary fees rarely exceed $350).

This model may be best for someone who is new to or traveling in the area who is sick with no access to their primary doctor (or someone with no primary doctor at all). It may also be a cost effective and utterly convenient alternative to an urgent care center or emergency department, especially after most other doctors close their doors between 5:00 pm and 9:00 am on weekdays, and are closed on weekends. UPLIN is open 24/7/365.

B. The Membership Model

If Membership is your pathway, Annual Member agreements start at $3,000. Membership may be best for those who want a dedicated primary care physician with an unparalleled MD support team that provides 24/7/365/NOW accessibility and care in the comfort and convenience of their homes or offices. Every Membership includes:

  • 24/7/365 access to an MD who will be on-call to you for MD visits or phone calls.
  • 24/7/365 access to a Live Care Control Navigator to easily book visits or otherwise have your questions or concerns addressed.  
  • A certain number of Primary Care Proactive Wellness Visits including at-home MD comprehensive physical exams; phlebotomy/basic labs; EKGs; Body Assessments; Annual Flu Shots; and Follow-up Correspondence with an MD that specializes in whole-health wellness strategies.
  • A certain number of MD House Call Visits where an MD will arrive to your door in about 1 hour (or on your schedule) on a 24/7/365/NOW basis.
  • A certain number of Ancillary/Extended Provider Service House Call Visits including X-Rays, Ultrasounds, IVs, Physical Therapy, Physical Fitness, Nutrition, and more.
  • A discounted rate on all additional Primary Care, Urgent Care, and Ancillary/Extended Provider Visits & Services.
  • Everyone in your household becomes a Member and everyone in your household can share the allotted services and benefits under your Membership.

- 24/7/365 access to an MD who will be on-call to you for MD visits or phone calls.
- 24/7/365 access to a Live Care Control Navigator to easily book visits or otherwise have your questions or concerns addressed.  
- A number of Primary Care Proactive Wellness Visits including at-home MD comprehensive physical exams; phlebotomy/basic labs; EKGs; Body Assessments; Annual Flu Shots; and Follow-up Visits with an MD that specializes in whole-health wellness strategies.
- A number of MD House Call Visits available, on demand, usually in 1 hour on a 24/7/365/NOW basis
- A number of Ancillary/Extended Provider Service House Call Visits including X-Rays, Ultrasounds, IVs, Physical Therapy, Physical Fitness, Nutrition, and more.
- A discounted rate on all additional visits including Primary Care, Urgent Care, and Ancillary/Extended Provider Services.
- Everyone in your household becomes a Member and everyone in your household can use the allotted services under your Membership.

Whatever, whenever, wherever, and however you book an UPLIN MD visit, you will get the same unparalleled communication, convenience, and care that defines UPLIN.

C. Insurance

UPLIN Health does not accept Medicare or private health insurance. The primary reason is that if you waited for an insurance company to approve an MD house call visit, you might wait weeks. In UPLIN’s view, the patient’s best interests are served when an MD knocks on your door in an hour or so. You may, of course, cover the cost of your UPLIN visit from your HSA/FSA account. You may also submit the receipt to your private health insurance plan; however, coverage is subject to the terms of your private health insurance plan and not guaranteed.

Who are the MDs?

Physicians on the UPLIN platform are licensed, trusted Medical Doctors who have been practicing medicine for at least 15 years with experience caring for children and adults alike. Only MDs with top level bed side manners are chosen to associate with UPLIN Health. Whether you need immediate care on a transactional basis or you become a Member, your MDs will provide excellent, respectful care.  

As a Member, a best-in-class concierge MD will be assigned as your primary physician. To support your needs, an additional MD (or team of MDs) will be at the ready to care for you in conjunction with your primary physician.  UPLIN believes in strong communication; thus, UPLIN has built a proprietary electronic medical records system so that all of your medical records and care plans are safe, secure, and easily accessible within the UPLIN Health infrastructure.

Types of Visits?

MD Primary Care/Proactive Wellness Visits on Your Schedule
Primary Care Medical Doctor Visits for Annual/Bi-Annual Physical Exams | MD Comprehensive Physical Examination, Diagnosis, and Immediate Treatment | Blood Draws with Lab Evaluation | EKG | High Tech Body Assessment | Vaccination/Boosters | Coordination and Communication With Other Medical Providers for Your Continuity of Care | Prescription Orders/Refills | Travel Medicine | Flu Shot (upon request).

MD Urgent Care Sick Visits Usually in 1 Hour (24/7/365/NOW)
Medical Doctor Visits When You are Sick or Concerned | MD Examination, Diagnosis, and Immediate Treatment | COVID Testing (PCR Results in 1 Hour) | STD Testing | Asthma | Flu/Fever/Chills/Muscle Aches/Fatigue | Cough/Bronchitis/Pneumonia/Colds | Strep/ Mono/Throat Infections/Tonsillitis | Nasal Congestion/Sinusitis/Allergies | Ear Pain/Inner Ear Infection/Outer Ear Infection | Pink Eye/Eye Allergies | Bladder/UTI/Mild Kidney Infection/Yeast Infection/BV | Rashes | Diarrhea | Burns | Gout | Cold Sores | Emergency Contraception | Heartburn/GERD | Mild Headaches | Minor Sprains | Minor Surgeries | Most Injuries | Most Other Symptoms | Please Keep in Mind, UPLIN MDs Will Not Prescribe Narcotics.

Ancillary & Extended Provider Services
In Connection with an MD Visit, Certain Ancillary and Extended Provider Services may be Ordered to Your Home, Office, or Hotel, Including: X-Rays | IVs | Ultrasounds | Blood Draws/Labs | EKGs | Nutritionists | Physical Therapists | Physical Fitness | Additional Services may be Available Upon Request.

Specialist Services
UPLIN Health is Proud to Introduce the Following Specialties Available Through the UPLIN Platform: Cardiology | Psychology | Podiatry | Additional Specialists may be Available Upon Request.

Additional Specialties Coming Soon: Pulmonology | Dermatology | Psychiatry.

More questions? Call us at 844-698-7546 or write us here.